Dementia Care Home

Meadow Bank Care Home

Meadow Lane, Preston, Lancashire, PR5 8LN

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds120
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-04-26

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families speak warmly about how staff keep them involved in their loved one's daily life. Regular updates help relatives feel reassured, and the team finds creative ways to maintain those precious connections when face-to-face visits aren't possible.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership70
  • Resident happiness70
Section 02

What inspectors found

Inspected 2018-04-26

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the November 2025 inspection. This indicates that inspectors were satisfied with medicines management, staffing arrangements, and risk processes at the time of their visit. However, the published report does not include specific detail about staffing ratios, night cover, agency staff usage, or falls management processes. At 120 beds, understanding how safety is maintained overnight and across different units is important, particularly for residents living with dementia.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the November 2025 inspection. This covers care planning, healthcare access, staff training, and nutrition. The home is registered as a dementia specialist provider, which means staff training in dementia care should be a core expectation. No specific detail about dementia training content, care plan review processes, GP access arrangements, or food quality was recorded in the published findings.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the November 2025 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. A Good rating means inspectors were satisfied with what they observed during the visit. However, the published report does not include specific observations such as whether staff used preferred names, knocked before entering rooms, or responded unhurriedly to residents. No resident or family quotes were recorded in the available text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the November 2025 inspection. This domain covers activities, individual engagement, responsiveness to preferences, and end-of-life care. A 120-bed specialist dementia home should have a structured activity programme with dedicated coordinators and provision for people who cannot participate in group sessions. The published report does not describe any of this in specific terms, and no detail about end-of-life planning processes was included.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the November 2025 inspection. The home has two registered managers listed, Mrs Caroline Daley and Mrs Anne-Marie Frances Potter, alongside a nominated individual, Ms Anna Gretchen Selby. The home is operated by HC-One No.1 Limited, a large national provider. Having two registered managers at a 120-bed site may reflect the scale of the home, though it also raises questions about continuity and clarity of leadership that are worth exploring on a visit.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides dedicated care for people over 65, including those living with dementia. For residents with dementia, the team brings experience and understanding to their approach, recognising that each person's journey is unique. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Meadow Bank Care Home received a Good rating across all five inspection domains in November 2025, which is a positive baseline. However, the published report contains limited specific observations, direct quotes, or detail, so the Family Score reflects Good overall without the stronger evidence that would push it higher.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families speak warmly about how staff keep them involved in their loved one's daily life. Regular updates help relatives feel reassured, and the team finds creative ways to maintain those precious connections when face-to-face visits aren't possible.

Lens 02

What inspectors have recorded

The care team shows real attentiveness to residents' changing needs. Staff notice the small details that matter and respond quickly when health needs shift, keeping families informed along the way.

Lens 03

How it sits against good practice

Getting to know the team at Meadow Bank could be your next step in finding the right care.

DCC Recommendation

Worth a visit

Meadow Bank Care Home in Preston was rated Good across all five inspection domains at its most recent inspection on 18 November 2025, with the report published on 19 December 2025. The home is a 120-bed nursing home specialising in dementia care and care for adults over 65, operated by HC-One No.1 Limited. A Good rating across every domain is a meaningful baseline: it means inspectors did not find significant safety concerns, poor leadership, or failures in care standards during their visit. The main uncertainty here is the level of published detail. The available inspection text contains domain ratings but very limited specific observations, direct quotes from residents or families, or examples of practice in action. This means the Good rating tells you the home met the required standard, but it does not tell you much about what day-to-day life is actually like for your parent. Before visiting, prepare specific questions: ask how many permanent staff work on the dementia unit overnight, how often care plans are reviewed and whether you will be included, what the activity programme looks like for someone who cannot join group sessions, and how the home keeps families informed when something changes. A visit during a mealtime or activity session will tell you more than any report.

The three questions to ask when you visit

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In Their Own Words

How Meadow Bank Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Meadow Bank Care Home says about itself

Thoughtful staff who keep families connected through difficult times

Nursing home in Preston: True Peace of Mind

When visiting becomes difficult, staying connected matters more than ever. Meadow Bank Care Home in Preston understands this deeply. The team here works hard to bridge the gap between residents and their families, especially when circumstances make regular visits challenging.

Care & specialisms

Who they care for

    The home provides dedicated care for people over 65, including those living with dementia.

    How they describe their dementia care

    For residents with dementia, the team brings experience and understanding to their approach, recognising that each person's journey is unique.

    “Getting to know the team at Meadow Bank could be your next step in finding the right care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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